I am writing you to express my sincere appreciation and gratitude for the wonderful job your firm has done in providing ISSI with a Windows based solution. The WinFAST™ product has more than exceeded our expectations. WinFAST™ has provided ISSI with a Windows GUI client interface that has enhanced our software and transformed our product by adding the stunning graphical dimension of the Windows desktop. I would especially like to commend Rich Walker for the excellent job he did in working with us to integrate the WinFAST™ software with ISSI’s application code. Rich was very easy to work with, professional, and very adept at understanding our objectives. I cannot say enough about Rich’s effort. Let me recap the scope of our endeavor. ISSI has been a leading provider of Employee Benefits Application software for close to 20 years. We have by far the largest installed customer base in our vertical market, and have a great name within the industry. However, over the last couple of years, consultants and prospective clients had begun to tell us that our product looked “aged”, they would like to use a mouse, and were looking for us to provide the look and feel of the Windows desktop. If the prospective client would look past the legacy character-based system interface, it became clear to them that ISSI’s software was far more robust than our competitors. However, ISSI began to lose sales to companies with inferior products and this “aged” look became a real problem in marketing to prospective clients. ISSI had wrestled with the prospect of rewriting our character-based legacy application for the last several years. This became very difficult based on the fact that “we had a business to run” in the mean time, with an existing product and customer base to support of several hundred installations. Our plate was always full with existing work making it very difficult to find the time and resources to apply to the rewrite. In addition, the depth and robustness of our legacy software that made us so successful, provided a tremendous challenge in the rewriting of the application. There are over 3,000 programs in our software library that had to be addressed. Thus we turned to the Visual Legacy Group and your WinFAST™ product. The results have been outstanding. Within 3 months from contracting with VLG, ISSI software was transformed into an exciting new Windows GUI based product without the cost and man-years associated with a complete rewrite of our applications. WinFAST™ provided a fast, efficient, and cost effective approach to revolutionizing the ISSI product. On behalf of the entire staff and management at ISSI, let me again commend you for a fine effort and a job well done. We look forward to your continued support in the future, and a rewarding long-term relationship with your firm.

800-491-0734 or 603-447-8406 (Int'l) 43 Washington Street , Conway, NH 03818