I am writing you to express my sincere appreciation and gratitude
for the wonderful job your firm has done in providing ISSI with a
Windows based solution. The WinFAST product has more than exceeded
our expectations. WinFAST has provided ISSI with a Windows GUI
client interface that has enhanced our software and transformed our
product by adding the stunning graphical dimension of the Windows
desktop.
I would especially like to commend Rich Walker for the excellent job
he did in working with us to integrate the WinFAST software
with ISSI’s application code. Rich was very easy to work with, professional,
and very adept at understanding our objectives. I cannot say enough
about Rich’s effort.
Let me recap the scope of our endeavor. ISSI has been a leading provider
of Employee Benefits Application software for close to 20 years. We
have by far the largest installed customer base in our vertical market,
and have a great name within the industry. However, over the last
couple of years, consultants and prospective clients had begun to
tell us that our product looked “aged”, they would like to use a mouse,
and were looking for us to provide the look and feel of the Windows
desktop. If the prospective client would look past the legacy character-based
system interface, it became clear to them that ISSI’s software was
far more robust than our competitors. However, ISSI began to lose
sales to companies with inferior products and this “aged” look became
a real problem in marketing to prospective clients.
ISSI had wrestled with the prospect of rewriting our character-based
legacy application for the last several years. This became very difficult
based on the fact that “we had a business to run” in the mean time,
with an existing product and customer base to support of several hundred
installations. Our plate was always full with existing work making
it very difficult to find the time and resources to apply to the rewrite.
In addition, the depth and robustness of our legacy software that
made us so successful, provided a tremendous challenge in the rewriting
of the application. There are over 3,000 programs in our software
library that had to be addressed.
Thus we turned to the Visual Legacy Group and your WinFAST product.
The results have been outstanding. Within 3 months from contracting
with VLG, ISSI software was transformed into an exciting new Windows
GUI based product without the cost and man-years associated with a
complete rewrite of our applications. WinFAST provided a fast,
efficient, and cost effective approach to revolutionizing the ISSI
product.
On behalf of the entire staff and management at ISSI, let me again
commend you for a fine effort and a job well done. We look forward
to your continued support in the future, and a rewarding long-term
relationship with your firm.
800-491-0734
or 603-447-8406 (Int'l)
43 Washington Street , Conway, NH 03818